A Desktop Self-Service Kiosk Built for the Counter, Not the Floor

A desktop self-service kiosk is a compact, countertop self-service terminal that combines a 15.6-inch touchscreen, a computing platform, an integrated 80mm thermal printer and a QR and barcode scanner in one unit. Because it sits on a counter rather than on the floor, it is also described as a countertop self-service kiosk or a desktop self-service terminal. The same hardware works as a self-service ordering kiosk at a restaurant counter, a self-service checkout kiosk at a retail till point, a self-service payment kiosk, a self-service ticketing kiosk, a self-service check-in kiosk or a self-service information kiosk — one interactive self-service kiosk platform across many front-desk applications.

Four configurations are offered on the same 15.6-inch desktop kiosk body: a single portrait screen, a single landscape screen, a portrait and landscape combination, and a dual landscape configuration. A single portrait self-service terminal suits ordering, information look-up and ticketing, a single landscape screen suits checkout and POS work, the portrait and landscape version pairs a main operation screen with an auxiliary advertising or information display, and the dual landscape version works as a dual-screen self-service kiosk with one screen facing the customer and one facing the operator — useful for self-checkout, payment, ordering and customer confirmation.

Yes. The desktop self-service kiosk is application-agnostic: the terminal supplies the display, computing, printing and scanning, while the software decides the use case. With the right application the same countertop kiosk runs as a self-service ordering kiosk for restaurants and cafés, a self-service checkout kiosk for retail and convenience stores, a self-service payment kiosk, a self-service ticketing kiosk for cinemas and transport, a self-service check-in kiosk for hotels and clinics, or a self-service information kiosk for government and public service desks.

Yes. A desktop kiosk with printer and scanner uses an integrated 80mm thermal printer, so receipts, order tickets, queue tickets and transaction records print inside the terminal with no separate device to mount or cable. Scanning is handled by an integrated reader that reads QR codes and barcodes for payments, tickets, coupons, membership cards and mobile credentials — making it a kiosk with 80mm printer, a kiosk with QR code scanner and a kiosk with barcode scanner at the same time. The 80mm thermal printer is the standard format for retail and hospitality receipts.

Choose the platform around the software you plan to run. An Android self-service kiosk is compact, quick to deploy and well suited to standard kiosk applications, while a Windows self-service kiosk fits projects built on Windows software, third-party peripherals or existing IT standards. Because both an Android kiosk and a Windows kiosk are offered on the same 15.6-inch chassis, the decision is reversible per project. Tell us the application, the peripherals and the payment method you need, and we will confirm the hardware and operating system combination that supports them.

A 15.6-inch self-service kiosk is sized for counter use. It provides enough room for a menu, a product list, a payment flow or a check-in form while leaving the counter clear for staff and customers, and it needs minimal installation space — the terminal simply sits on a countertop, service desk or reception desk and connects to power and network. For venues that do not have the floor space or the footfall to justify a floor-standing kiosk, a compact desktop kiosk delivers the same self-service flow in a much smaller footprint.

Yes. We support OEM and ODM projects, including logo branding, housing colour and finish, screen configuration, operating system choice and hardware configuration, so the terminal can be adapted to your application and market. The housing is a molded plastic shell on a sheet-metal base plate, and both the shell and the branding can be customised for volume orders. We accept both sample orders and bulk volume. Minimum order quantity and delivery lead time depend on the configuration and quantity, so contact our sales team with your requirement for a confirmed quote.